Return Policy
Items purchased from BAGO may be returned for a full refund or store credit within 30 days of delivery date, provided they are in their original condition.
Free Returns in Turkey
To return your product, please email info@bagohandicrafts.com and our team will guide you.
Exchanges
We do not cover the shipping costs for exchanges. If you would like to exchange for a different item, please send the original item back to us via post and email us a valid tracking number for your item. Once we have received your item and ensured that it’s not used or damaged, we will issue you full store credit for that item so you can purchase another item using your store credit. Please note that shipping fees will apply each time we ship to you.
International Returns
Items purchased internationally must be returned at the shipping cost of the buyer. Upon receiving your package, we will process issue a full refund to your credit card.
Our Return Address:
AGRON LOJİSTİK DIŞ TİC LTD ŞTİ.
Arnavutköy Mahallesi, Arnavutköy Bebek Caddesi, Kristal Apt. No:15 K:1 D:1 Besiktas / Istanbul
Questions?
Please call or email our customer service at (+90) 533 315 97 78 or info@bagohandicrafts.com for any questions.